Administrator – £21,000

The role of Administrator is to support the wider business, providing a range of administrative & customer service related tasks. This will be an onsite role working as part of a team assisting with other cases as workloads and holidays demand. Working hours are Monday to Friday 9:00am to 5:30pm, with a one hour lunchbreak.

The Role

Acknowledge of receipt of new instructions from clients

Data entry into the clients bespoke computer system

Interact with internal contacts and clients to meet agreed timescales

Upload survey reports and dispatch survey reports to clients electronically

Liaise closely with Subcontractors and clients by telephone and email to ensure smooth operation of systems and processes

Handle incoming telephone calls in a professional manner, deal with any queries and escalate if required

Build and maintain a close rapport with our valued clients

Ideal candidate

GCSE English & Maths or equivalent

Previous experience in an administrative function with an underwriting environment would be advantageous

Strong administrative skills and a good working knowledge of Microsoft Office- Outlook, Word, PowerPoint, and Excel

Excellent communication skills both verbally and written with an ability to articulate complex issues

Good technical and problem-solving skills with an eye for identifying solutions

Effective time management skills and the ability to manage own workload with minimal supervision

Quality driven with high levels of attention to detail

Self sufficient, self motivated, and confident, ability to be assertive and persistent when required

Highly organised

Good commercial acumen


25 Days holiday, plus additional one days leave for your birthday

Employer and Employee 5% Contributory Pension

Private Healthcare

Enhanced maternity, adoption, paternity, and sick pay

Sector: Commercial
Hours: Full Time
Contract: Permanent

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